Nondiscrimination and Accessibility Notice

Nondiscrimination Notice

W&M Billing LLC does not discriminate on the basis of race, color, national origin, age, disability, sex, or any other group protected by law. We comply with applicable Federal civil rights laws and will not exclude people or treat them differently because of these characteristics.

Protected grounds include race; color; national origin; age; disability; sex; and other categories protected by law. Legal reference: See the scope of sex discrimination described at 45 CFR § 92.101(a)(2).

How to file a grievance with W&M Billing LLC:

  • Email: info@wmbilling.org

  • Phone: (812) 302-2682

  • Fax: (812) 814-9707

  • You may file a grievance by mail, fax, or email.

Filing with the U.S. Department of Health and Human Services Office for Civil Rights You may also file a civil rights complaint with HHS OCR electronically through the OCR Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue SW Room 509F, HHH Building Washington, D.C. 20201 Phone: 1-800-368-1019; TDD: 800-537-7697 Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Accessibility and Language Assistance Notice

W&M Billing LLC provides reasonable modifications and free auxiliary aids and services to ensure effective communication with people with disabilities and to provide language assistance to people whose primary language is not English.

Auxiliary aids and services for people with disabilities may include:

  • Qualified sign language interpreters

  • Written information in alternative formats such as large print, audio, or accessible electronic formats

Language assistance services for people with limited English proficiency may include:

  • Qualified interpreters

  • Written translations of information in other languages

How to request services:

  • Visit the W&M Billing LLC language assistance website.

  • Email Consumer Experience at info@wmbilling.org.

  • Notify the front desk of your request.

If you believe W&M Billing LLC failed to provide reasonable modifications, auxiliary aids, or language assistance, or you experienced discrimination on the basis of race, color, national origin, age, disability, or sex, you may file a grievance as described in the Nondiscrimination Notice above or contact HHS OCR using the information provided.