Our Story

Building Expertise Together

As sister‑in‑laws, we combined our unique backgrounds and built W&M Billing with a shared vision of supporting providers.

Though we work remotely, our experience spans behavioral health and medical offices across the country. We've implemented systems, improved workflows, and guided practices through major transitions—all while delivering the same level of accuracy, reliability, and personal connection you'd expect from an in‑office team.

“We Handle the Billing,
You Handle the Healing.”

Meet the owners

Two sister‑in‑laws, two unique backgrounds, one shared mission.

Rachel Wagoner — Co-Owner & Billing Specialist

Rachel Wagoner

Co-Owner & Billing Specialist

I am a former elementary school teacher, proud mom, and military wife. My family and I have lived in multiple states and even moved to Australia — gaining experiences that shaped my adaptability and broadened my perspective. I am Veteran Crisis Trained & Lethal Means Safety Trained.

I have a quirky personality and truly enjoy being a biller. By combining sharp attention to detail with my lighthearted approach, providers can feel a sense of ease while their focus is directed solely towards their clients.

Kelsey McClintock — Co-Owner & Billing Specialist

Kelsey McClintock

Co-Owner & Billing Specialist

I began in the clinical field of healthcare, working directly with patients before transitioning into the administrative side with billing. That shift gave me the opportunity to combine hands‑on healthcare experience with detail‑driven backend expertise.

Married for ten years and raising five kids, I bring resilience and compassion into my work. My dedication ensures practices remain financially healthy while patients continue receiving the support they need.

What drives us

Family foundation

Built on trust, shared values, and a genuine desire to help providers succeed.

Nationwide experience

Remote-first, with hands-on experience across behavioral health and medical offices nationwide.

In-office reliability

The accuracy, personal connection, and dependability of an in-house team — without the overhead.

Ready to work with a team that truly cares?

Let's talk about how we can support your practice.

Request a consult